PRIVACY POLICY

FAD Model Management Ltd, a company registered in England and Wales, with company number, 13656020 (we, us or our), understands that protecting your personal data is important. This Privacy Policy sets out our commitment to protecting the privacy of personal data provided to us, or otherwise collected by us when providing our website and talent management services (Services) or when otherwise interacting with you.

It is important that you read this Privacy Policy together with any other detailed privacy notices we may provide when we are collecting or processing personal data about you so that you understand our privacy practices in relation to your data.

The information we collect

Personal data: is information that relates to an identified or identifiable individual.

We may collect, use, store and disclose different kinds of personal data about you which we have listed below:

Identity Data including first name, last name, pronoun, date of birth, gender, images and/or videos of you (including footage obtained via CCTV) and physical characteristics (including height, dress size, shoe size, hair colour, eye colour, chest or bust/cup size, collar size, waist size, hip size, leg size and dress of suit size).
Contact Data including home address, email address, telephone numbers, contact details of your next of kin and credit controller/accounts payable contact details (including mobile number and email address).
Financial Data including bank account details.
Background Verification Data including your passport number, National Insurance number, photographic identification or other details requested as part of our onboarding and verification process to comply with our due diligence obligations (including right to work checks) and related ongoing monitoring commitments.
Transaction Data including details about payments from us to you or you to us.
Technical and Usage Data including internet protocol (IP) address, your login data, your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour, information about your access and use of our website, including through the use of Internet cookies, your communications with our website, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider.
Interaction Data including information you provide to us when you participate in any interactive features of our Services, including surveys, contests, promotions, activities or events.
Marketing and Communications Data including your preferences in receiving marketing from us and our third parties and your communication preferences.
Professional data including where you are a worker of ours or applying for a role with us, your professional history such as your previous positions and professional experience.
Special Categories of Personal Data is a special category of personal data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. The types of special categories of data we collect include details about your race or ethnicity, information about your health to include medical conditions, allergies, disabilities and accessibility requirements and, where you choose to disclose it to us, your sexual orientation. We do not actively collect any information about criminal convictions and offences. If at any time this information is indirectly provided to us, we will use it as set out below.

How we collect personal data

We collect personal data in a variety of ways, including:

Directly: We collect personal data which you directly provide to us: through our various application forms, when you contact or request our assistance via email, when you apply to us via our website, when you subscribe to our newsletter, when you contact us over the telephone, or when conducting our in-person scouting.
Indirectly: We may collect personal data via CCTV when you attend our premises, through feedback provided about you by our clients, or which you indirectly provide to us while interacting with us, such as when you use our website, in emails, over the telephone or during meetings with us.
From publicly available sources: We collect personal data from publicly available resources such as magazines, press articles, documentaries and social media.

How we use your information

Data protection law requires us to have proper legal reasons for using your personal data. We can only use your information when we have one or more of these legal bases.

Consent - You have clearly agreed to us using your personal data for a specific purpose.
Performance of a contract - We need to use your information to fulfil a contract with you, or because you've asked us to do something before entering into a contract.
Legal duty - We must use your information to comply with the law.
Vital interests - We need to use your information to protect someone's life.
Public interest - We need to use your information to perform a task in the public interest or carry out official functions that have a clear legal basis.
Legitimate interests - We have a genuine business reason to use your information, or a third party does, but only if this doesn't unfairly override your rights and interests. Where we rely on legitimate interests as our legal basis, we have conducted balancing tests to ensure our interests do not override your fundamental rights and freedoms. These assessments consider:
- The nature of our legitimate interest
- The impact on you
- Any safeguards we can implement
- Your reasonable expectations
- The broader context of our relationship

Note that we may process your personal data for more than one legal basis depending on the specific purpose for which we are using your data. We have listed the reasons we process your data and the legal basis below. Please reach out to us if you need further details about the specific legal basis we are relying on to process your personal data.

Providing our services

What we use your information for:

To provide our services to you, including event registration, and appointment and booking management (including placements, castings and bookings with clients, production companies and co-agencies, whether in the UK or overseas)
To contact and communicate with you about our services, including responding to support requests and enquiries and for dealing with complaints or claims

Internal record keeping, administrative, invoicing and billing purposes

Legal basis for using this information:

Performance of a Contract
Legal Duty (for billing and record-keeping requirements)
Legitimate interests

Types of information we use:

Identity and contact details
Service related information
Financial Information
Digital information

Talent onboarding and verification

What we use your information for:

To assess whether to take you on as talent, including performing right to work checks and other background checks
Where you choose to disclose it to us, to hold details of your medical conditions, disabilities, accessibility requirements and any other personal circumstances relevant to your representation, solely so that we can make appropriate arrangements for you, accommodate your needs and accurately convey your requirements to clients and production companies where relevant to a specific booking

Legal basis for using this information:

Performance of a Contract
Consent (Special Categories of Personal Data)
Legal Duty
Public Interest
Legitimate interests

Types of information we use:

Identity and contact details
Financial information
Special Categories of Personal Data

Website enquiries and customer service

What we use your information for:

To contact and communicate with you about any enquiries you make with us via our website

Legal basis for using this information:

Legitimate interests

Types of information we use:

Identity and Contact Data
Digital Information

Business improvement and development

What we use your information for:

Analytics including profiling on our website
Market research and business development
To operate and improve our services, associated applications and associated social media platforms

Legal basis for using this information:

Legitimate interests

Types of information we use:

Digital Information

Marketing and communications

What we use your information for:

To send you promotional information about our events and experiences and information that we consider may be of interest to you
To offer additional benefits to you

Legal basis for using this information:

Legitimate interests

Types of information we use:

Identity and Contact Data
Digital Information

Recruitment and employment purposes

What we use your information for:

To consider your application if you have applied to work with us and to keep you up to date with its progress
In relation to self-declared disabilities in order for us to make a reasonable adjustments to support your application and any possible future employment
In relation to any diversity or equal opportunities monitoring questionnaire data, to monitor and report on our equality and diversity composition and ensure fairness in the recruitment process
In relation to any right to work information we collect, in order to ensure we comply with the law in employing you
To keep you updated on any other suitable vacancies

Legal basis for using this information:

Legitimate interests
Legal Duty
Consent
Performance of a Contract

Types of information we use:

Identity and Contact Data
Professional Data

Legal compliance

What we use your information for:

Comply with our legal obligations or if otherwise required or authorised by law

Legal basis for using this information:

Legal Duty

Types of information we use:

All relevant Personal Data

If you have consented to our use of data about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your data because we or a third party have a legitimate interest to do so, you have the right to object to that use though, in some cases, this may mean no longer using our services. Further information about your rights is available below.

Our disclosures of personal data to third parties

We may disclose personal data to:

our employees, contractors and/or related entities;
IT service providers, data storage, web-hosting and server providers such as Apollo, HubSpot, Wix, Mediaslide, Mailchimp, Notion and Google Workspace (including Google Forms, Google Sheets and Google Drive);
marketing or advertising providers;
professional advisors, bankers, auditors, our insurers and insurance brokers;
our existing or potential agents or business partners (including any affiliate talent agencies and overseas agency partners, and clients, production companies and travel providers, where necessary to arrange, manage or facilitate your placements, castings, bookings and travel);
sponsors or promoters of any promotions or competition we run;
anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred;
courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;
courts, tribunals, regulatory authorities and law enforcement officers, as required or authorised by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights;
third parties to collect and process data, such as HubSpot, Apollo, Mail Chimp, Google Workspace and Google Analytics (To find out how Google uses data when you use third party websites or applications, please see www.google.com/policies/privacy/partners/ or any other URL Google may use from time to time) or other relevant analytics businesses;
third parties you have specifically authorised us to share your information with;
emergency services, where necessary for your health and safety (for example, while on a booking or travelling); and
any other third parties as required or permitted by law, such as where we receive a summons.

Google Analytics: We have enabled Google Analytics Advertising Features including Remarketing Features, Advertising Reporting Features, Demographics and Interest Reports, Store Visits, Google Display Network Impression reporting etc.. We and third-party vendors use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies (such as Google advertising cookies) or other third-party identifiers together.

You can opt-out of Google Analytics Advertising Features including using a Google Analytics Opt-out Browser add-on found here. To opt-out of personalised ad delivery on the Google content network, please visit Google’s Ads Preferences Manager here or if you wish to opt-out permanently even when all cookies are deleted from your browser you can install their plugin here. To opt out of interest-based ads on mobile devices, please follow these instructions for your mobile device: On android open the Google Settings app on your device and select “ads” to control the settings. On iOS devices with iOS 6 and above use Apple’s advertising identifier. To learn more about limiting ad tracking using this identifier, visit the settings menu on your device.

Overseas transfers

Where we disclose personal data to the third parties listed above, these third parties may store, transfer or access personal data outside of the United Kingdom. The level of data protection in countries outside of the United Kingdom may be less comprehensive than what is offered in the United Kingdom. Where we transfer your personal data outside of the United Kingdom, we will perform those transfers using appropriate safeguards in accordance with the requirements of applicable data protection laws and we will protect the transferred personal data in accordance with this Privacy Policy. This includes:

only transferring your personal data to countries that have been deemed by applicable data protection laws to provide an adequate level of protection for personal data; or
including standard contractual clauses in our agreements with third parties that are overseas.

Data retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

Your rights and controlling your personal data

Your choice: Please read this Privacy Policy carefully. If you provide personal data to us, you understand we will collect, hold, use and disclose your personal data in accordance with this Privacy Policy. You do not have to provide personal data to us, however, if you do not, it may affect our ability to provide our Services to you and your use of our Services.

Information from third parties: If we receive personal data about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal data about somebody else, you represent and warrant that you have such person’s consent to provide the personal data to us.

Access, correction, processing and portability: You may request details of the personal data that we hold about you and how we process it (commonly known as a “data subject request”). You may also have a right in accordance with applicable data protection law to have your personal data rectified or deleted, to restrict our processing of that information, to object to decisions being made based on automated processing where the decision will produce a legal effect or a similarly significant effect on you, to stop unauthorised transfers of your personal data to a third party and, in some circumstances, to have personal data relating to you transferred to you or another organisation.

Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.

Withdraw consent: Where we are relying on consent to process your personal data, you have the right to withdraw your consent at any time. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

Complaints: If you wish to make a complaint, please contact us using the details below and provide us with full details of the complaint. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Storage and security

We are committed to ensuring that the personal data we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures, to safeguard and secure personal data and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

While we are committed to security, we cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk.

We may use cookies on our website from time to time. Cookies are text files placed in your computer's browser to store your preferences and to provide a better user experience. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do recognise you when you return to our online services and may allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. Where required by law, we will always seek your consent before placing any non-essential cookies on your device.

Where we use cookies, you can find further information, including how to update your consent preferences, in our Cookie Policy available on our website.

Links to other websites

Our website may contain links to other party’s websites. We do not have any control over those websites, and we are not responsible for the protection and privacy of any personal data which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy.

Personal data from social media accounts

As part of our onboarding process we require you to provide details in connection with social media platforms such as TikTok, Instagram, Snapchat and YouTube.

The personal data that we request includes your user name, handle and followers and any other related personal data you choose to share or that we may request from you.

Use of geo-localisation data

We collect your precise or approximate location via our website (via Wix) for the following purposes:

to understand visitor traffic patterns and improve our website performance;
to provide location-relevant content and services;
to comply with legal and regulatory requirements; and
as permitted by law.

Amendments

We may change this Privacy Notice from time to time. We will notify you if we make a significant change to this Privacy Notice, by contacting you through the contact details you have provided to us and by publishing an updated version on our website. For any questions or notices, please contact our data protection officer (DPO):

FAD Model Management Ltd, a company registered in England and Wales, with company number, 13656020.

Data Protection Officer: sam@fadmodels.co.uk

Last update: 25 August 2026